In today’s fast-paced digital age, communication methods have evolved significantly. However, faxing remains an essential tool for many businesses and organisations. GoFax, is the leading fax and SMS service provider, offering a reliable and efficient solution for all your on the go faxing needs.
Check out what current GoFax customers say about us!
“GoFax – An Industry leader. GoFax is reliable, efficient and industry leading. We’ve been with GoFax for multiple years at this stage and have never experienced any down-time. Their services are easy to use and understand. Our account manager, along with their support team is phenomenal. GoFax allows us to leverage our preexisting infrastructure and have worked alongside us to streamline our business solutions. I look forward to the years to come!”
Date of experience: 12 June 2023
Let’s explore how to use the GoFax service and discuss key factors to consider when choosing an on the go fax and SMS solution.
Why Choose GoFax?
GoFax stands out from the competition as a 100% Australian owned and operated company, providing local support and expertise. With an emphasis on security, reliability, and user-friendly features, GoFax is the most trusted on the go fax service for businesses across various industries.
Ready, set, go fax! With GoFax, you can send and receive faxes effortlessly, saving time and resources.
How to use GoFax Services:
- To get started with the GoFax service, visit us at www.gofax.com.au.
- Sign up for an account by providing your business details and contact information.
- During sign up choose a fax and/or SMS service that best suits your business needs. View pricing and plans
- Upon registration, you will get access to the GoFax dashboard where you can go fax or send an SMS right away!
- Configure your account with optional settings to maximise your GoFax services. Explore settings
Online Fax with GoFax
Once you have your GoFax account, you can start sending and receiving fax online. With the user-friendly GoFax web portal, you can upload documents in various formats, such as PDF, Word, or image files (see all file formats), and send them to fax numbers worldwide. Likewise, you can receive faxes directly to your GoFax account, where they can be viewed, downloaded, and stored securely.
Fax to Email or Email to Fax
GoFax’s services offer the convenience of Fax to Email, which enables you to receive faxes directly in your email inbox. This feature eliminates the need for a physical fax machine, making it easier to manage and organise your fax communications. You can also send fax from email giving you the flexibility to go fax anywhere! Use GoFax with any email client for sending and receiving.
Print to Fax
Fax to Print allows users to automatically print received faxes to a print device, reducing manual processes and improving organisational productivity. You don’t even have to login to the GoFax dashboard to send, you can send a fax straight from your software if there is a print option.
GoFax App
Go fax from anywhere! Instead of using the online dashboard you can use the GoFax App to send fax and SMS. Download the free GoFax® app on mobile, tablet and desktop for easy access. The App is compatible across Windows, Mac, Android & iOS.
Fax API
Integrate fax sending and receiving into your existing business solutions for streamlined fax management. GoFax has comprehensive API documentation for developers to use the fax gateway and make it easy for you to manage on the go faxing.
SMS messaging with GoFax
In addition to faxing, GoFax provides SMS messaging services. You can send SMS messages to customers, clients, or employees, leveraging the speed and effectiveness of mobile communication. With GoFax, you can personalise messages, send bulk SMS campaigns, and even receive SMS replies directly within your GoFax account. Our SMS API enables businesses to seamlessly integrate SMS messaging into your business systems.
Choose a secure, reliable and trusted on the go fax service
When selecting a fax and SMS service, prioritise security measures to protect sensitive information. Look for providers, such as GoFax, that employ encryption and adhere to industry compliance standards, such as HIPAA for healthcare and globally recognised certifications.
GoFax has many tools to provide additional layers of security such as data and user security features, optional message routing for data sovereignty requirements and more to keep your data protected or reduce data debt. GoFax is ISO 27001 certified, HIPAA compliant, and Government (GITC) accredited.
Reliability and Uptime
Ensure that the online fax service provider guarantees a high uptime percentage and minimal downtime. A reliable service ensures that your faxes and SMS messages are delivered promptly, enabling smooth business operations. GoFax’s Cloud based infrastructure guarantee’s an up time of 99.99%.
Integration Capabilities
Consider how well the GoFax service integrates with your existing systems. Look for options to integrate with popular software applications, such as email clients, CRM systems, or document management platforms, to streamline your workflow.
Customer Support
Choose an online fax service provider that offers excellent customer support. Check where their support team is based, ask if they outsource their services. Give their help center a call to test how available their team is to answer your call or email. If you get a speedy response to your enquiries, it’s likely you can expect great customer support.
At GoFax customers receive a dedicated account support from our team based in Australia. It’s quick and easy to talk to our team on the phone, via live chat on our website or to submit a help request. Customers are never redirected to overseas sales or support teams.
GoFax customers can also request priority support, providing them with dedicated 24/7 support to ensure support is available around the clock.
Freedom to go fax from anywhere, anytime with GoFax’s online platform
GoFax is your go to fax service, providing a reliable, secure, and user-friendly solution for businesses in Australia. With online fax and SMS capabilities, GoFax offers a comprehensive communication platform to meet your needs.
Don’t let outdated fax machines slow you down; it’s time to go fax with GoFax
Trust GoFax to be your trusted partner in online fax and SMS communications, empowering your business to stay connected in the digital age.
