Important changes to SMS Sender ID usage in Australia In a bid to reduce spam and protect consumers, the Australian Communications and Media Authority (ACMA) has recently introduced new rules requiring service providers to identify, trace, block, and report SMS scams. “Text-based sender IDs can be used by scammers to pose as legitimate organisations such…
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FAX ONLINE Does your business still use traditional fax machines to transmit sensitive data? You’re not the only one. A large percentage of organisations in regulated industries across Australia still rely on fax machines for sending and receiving confidential information. Although they may still seem like a reliable method of document transmission, fax machines are…
MyNetFone (MNF) is a cloud-based communications provider, offering businesses internet, cloud calling, virtual phone systems and more. MNF offers businesses a virtual fax service available on an enterprise plan. However, Vonex, who acquired MNF in 2021, plan on decommissioning their virtual fax services which is estimated to leave many organisations looking for an alternate online…
In today’s fast-paced digital age, communication methods have evolved significantly. However, faxing remains an essential tool for many businesses and organisations. GoFax, is the leading fax and SMS service provider, offering a reliable and efficient solution for all your on the go faxing needs. Check out what current GoFax customers say about us! “GoFax -…
Bring total peace of mind to your organisation’s communications with a secure, reliable and industry-compliant corporate solution for fax and SMS.GoFax Corporate provides organisations with an advanced set of fax and SMS features to help meet the demands for all types of industry and communication requirements. If you’re looking for a highly secure, government-accredited and…
2021 has been a busy year for the GoFax team as we worked hard behind-the-scenes to implement new features, enhance existing capabilities and build new integration partnerships with like-minded organisations to ensure we continue to offer you, our customers, the best service available. We’ve put together a quick year in review, showcasing some of our major achievements of…
Are you ready for the busiest time of the year? As we move into Christmas, we’re celebrating by making it as easy as possible for you to move your faxing to Australia’s trusted online fax provider. How? by offering our new customers free setup and simple fax number porting* when you make the switch to GoFax. Why should I move my faxing online? There’s a million and one…
As we prepare for the holiday season, the GoFax team would like to thank you for your valued partnership and continued support during the year. Please see below our holiday hours and embargo period: GoFax holiday office closures Friday, December 24th, 2021 – Christmas Eve CLOSING 1pm AEDT Monday, December 27th, 2021- Christmas Day Public Holiday: CLOSED Tuesday, December 28th,…
In Australia, data privacy and protection are primarily regulated by the federal Privacy Act 1988 ( Privacy Act) and the Australian Privacy Principles. The Australian Privacy Principles, or APPs, govern standards, rights and obligations to all businesses and organisations in Australia around collection, use and disclosure of personal information. Privacy is integral to building and maintaining trust in both government agencies and businesses in their handling…
The traditional fax machine has been a vital communications tool in organisations around the globe since its invention back in the 1800s. For many, particularly those within the healthcare, government, legal and finance industries, the sending and receiving of sensitive data via the fax machine is essential to ensuring that business operations remain uninterrupted. With advancements in technology and the drive…
IRESS is a global technology company providing software solutions to the financial services industry with more than 9,000 businesses and 500,000 people using their software worldwide, IRESS exists to help organisations perform better and deliver more. The Challenge: IRESS were facing significant issues with their existing fax provider. Major reliability and service disruptions meant vital…
Traditional fax machines have been around for years, with the first recognisable version of what we consider the fax machine invented in 1964 by Xerox.Although many may now see the fax machine as archaic technology, fax machines remain a vital communications tool for thousands of organisations across Australia. In fact, we at GoFax process…
Electronic mail, or email (as it is now more commonly known) was invented in 1971 by Raymond Tomlinson. Due to its ease of use and speed of delivery, email has since become one of the most popular forms of business communications, with organisations around the world using email daily to connect with colleagues, stakeholders, customers and clients. Although email is…
We are excited to announce the official launch of the new GoFax® App for fax & SMS. With a simplified and user-friendly dashboard, it’s now easier than ever to send and receive fax & SMS messages. The GoFax App is compatible across Windows®, Mac®, Android™ and iOS – and works on any device with an internet connection: mobile, tablet or desktop. …
Searching for a faxing alternative to GoDaddy Fax Thru Email? As of the end of September 2021, GoDaddy will be retiring their Fax Thru Email product, leaving organisations with the only option to search for a new email to fax provider. With over 20 years of experience and 15,000 customers Australia-wide, GoFax provides the best alternative to GoDaddy’s Fax Thru Email product and is excited to welcome all…
GoFax is very excited to announce our official’ partnership and integration with PaperCut’s ‘PaperCut MF’ print management for printers and multifunction print devices (MFDs). PaperCut’s print management software helps millions of users around the world minimise waste while having a secure and easy print experience. By partnering with PaperCut, we’ll be able to connect directly…
Are you a current Twilio customer, looking to make the switch to an alternative API provider? With the recent news that Twilio is discontinuing its Programmable Fax product, existing Twilio customers may be searching for an alternative API that meets their organisation’s requirements. GoFax is excited to welcome all Twilio customers to enjoy the benefits…
SMS text messaging has become commonplace in the Australian healthcare industry, with many organisations taking advantage of the instant communication method to connect with patients. Although there are many different messaging applications on the market today with millions of users worldwide, the versatility of SMS communications remains unparalleled. Anyone with a mobile phone can send and receive SMS messages without…
Many organisations in the healthcare industry are starting to take advantage of innovative communication technologies like online fax services and SMS solutions. Implementing an SMS solution in your general practice, clinic, hospital or other healthcare organisation can help to instantly improve communication with patients and employees. One of the most impactful features of SMS is SMS broadcast, also known as bulk SMS or mass SMS sending. SMS broadcast allows…
In the 21st century, sending SMS or text messages to communicate with others is now preferred over other communication methods such as physical mail, email and even telephone. Not just intended for personal use, many businesses and organisations across the globe are implementing SMS technology to communicate with customers, clients and staff. In healthcare, effective communication with patients is an important aspect of overall patient care. SMS allows all types of organisations – from hospitals…
SMS broadcast, also known as bulk SMS or mass SMS sending, is a popular method of communicating with customers, clients and colleagues all over the world. SMS broadcast allows you to reach large audiences quickly and reliably. A 2019 Deloitte report Mobile Nation 2019 found that nine out of 10 Australians own a smartphone, with 48% of Australians saying they check their mobile at…
Many businesses rely on fax as a secure method to transfer confidential documents to and from their clients, customers and each other. If you’re a first-time fax user or are looking to implement an online fax service in your organisation, some questions remain: do you need an Australian fax number to receive a fax? What…
As we prepare for the holiday season, we would like to thank you for your valued partnership throughout 2020 and wish you a healthy, happy and prosperous Christmas and New Year. 2020 has been a tough year for many. The global Coronavirus crisis has affected thousands of businesses not just in Australia, but around the world.…
It’s that busy time of year again. With the holiday season upon us, it’s the perfect opportunity for your organisation to take advantage of using SMS in your business communications. When it comes to direct communication, there isn’t a channel more connected to your customers than SMS. SMS provides your business with the ability to…
Electronic fax, commonly known as e-fax, digital fax or online faxing, is a relatively new form of sending sensitive data through an internet connection without a fax machine. As technology advances, fax machine usage has dropped with the rise of electronic fax services. An e-faxing service is built to allow individuals and organisations to continue…
At GoFax, we’re always looking for new, innovative technology that integrates with our own and provides our customers with a wider range of options when faxing. We’re excited to announce our partnership with Global Health’s ReferralNet. ReferralNet is Australia’s leading secure messaging platform providing a streamlined workflow for the exchange of secure medical documents across the country’s healthcare industry. By partnering with ReferralNet, we’re able to expand our offerings to new and existing GoFax customers and provide a…
Are you looking to fax your ballot for the current U.S. election? There’s no need to hunt down a physical fax machine – this can all be done through our easy-to-use online fax service. We provide a secure, reliable way to fax your election materials and ballots to the required county fax number anywhere across…
To ensure use of the most secure encryption standards for communications, the SSL 3.0 and the TLS 1.0 and TLS 1.1 features of our GoFax SOAP API and the GoFax Desktop Software will be retired from use later this year. Does this affect me? If you use the GoFax SOAP API to integrate with GoFax you will need to configure your…
Yes, it’s true, the long-awaited release is almost here. We’re currently testing the new GoFax App in closed Beta! The GoFax beta app will be available for mobile, tablet and desktop devices in the coming weeks. Beta testing allows us to make sure it works great in a real-life setting with the; features and security…
GoFax ® New Zealand is here at your service, ready and available to provide you a premium online faxing product matched with the local support and service you deserve. GoFax’s online fax platform is built using leading technologies and processes allowing us to maintain the highest-level of standard when it comes to delivering secure and…
After a series of malicious state-based cyber-attacks targeting Australia, cyber security is a topic more important than ever. As Australian’s, Prime Minister Scott Morrison has advised us, particularly organisations in healthcare, crucial infrastructure and essential services need to improve their online defences. As an organisation, it’s time to take action and ensure that you and…
Here at GoFax, we take security seriously and the security of our customers’ data and communications is of the utmost importance to us. As part of our ongoing review and implementation of enhanced security measures and to help reduce the risk of fraudulent emails being sent, GoFax are implementing email SPF record requirements, to ensure…
Fax using email can be a fast and convenient way to manage your fax communications. However, an important question we get asked often from new customers looking to start sending fax using email or fax receiving email is the level of security associated without going through a secure online portal. Fax using your email can…
As businesses prepare for a time of uncertainty, ongoing communication and consistent update in keeping your customers, stakeholders, management or employees informed is more critical than ever. SMS is a valuable communication tool that can be used to stay in touch with your audience during times of crisis to provide updates or notifications. It’s important…
There are no current updates or offers. June 2020: Free account setup and simple number porting on new GoFax accounts* See full terms & conditions. May 2020: Free account setup extended til May 31st, 2020. *Please note:* Our team are currently submitting orders as usual, however due to carrier provisioning…
Big news for the GoLogic Group and its brands including GoFax and Notifyre who will being partnering with Australian Healthcare Week in Sydney from Sept 30 – Oct 1, 2020 at the ICC in Darling Harbour. With an expected attendance of 7,000+, Australian Healthcare Week (AHW) is the largest healthcare event in Australia and is…
Are you looking for a highly secure, government-accredited and cost-effective corporate fax solution? The GoFax enterprise platform can help your organisation save thousands and ensure that critical information gets to and from its destination securely and reliably. No need for costly fax servers, hardware or installations Scalable for single and multi-site organisations sending high volume fax across departments…
Are you a current Telstra FaxStream® customer currently looking to make the switch to an alternative online faxing provider? If so, GoFax® Australia can support all of your current requirements and more by providing best-in-class; security, products and support for online faxing, so you can ensure to make a smooth transition from Telstra FaxStream®. You…
Is data sovereignty important to you? Data sovereignty itself is the concept that information which has been converted and stored in binary digital form is subject to the laws of the country in which it is located. Based on certain industries who rely on sending and receiving sensitive documents such as healthcare and government, this may…
E-faxing, Efaxing, electronic faxing, cloud faxing, digital fax, online faxing, the list goes on. These are the terms we use to define online faxing communications and technologies. Many people wonder, why are we still faxing? The stigma of fax lies in the physical fax machine, not the communications technology it uses behind the scenes. The…
GoFax® is an online faxing solution equipped to help meet your security and compliance needs. How important is security and compliance for your organisations online faxing for documents being sent and received? In addition to achieving the highest of encryption, security and privacy standards within Australia, GoFax® is continually advancing the standards for global security and privacy. We’re Government Accredited: The GoFax® online…
If you’re planning on broadcasting a fax marketing message, it’s essential to understand legislation for the country you are sending from. In this blog we will cover the steps for ensuring you are compliant with fax marketing communications within Australia. Australian legislation states that fax numbers must be checked against the ‘Do Not Call Register’ (DNCR). This is a free…
Why are we still faxing in 2019? A short guide to understanding online fax. 1. It’s trusted & secure Fax securely transmits documents using the telephone network and requires a peer-to-peer connectivity prior to transmission of data. Without a secure and direct connection, the document won’t transmit. 2. You don’t need a physical fax…
A white-label product is a product that can be rebranded to make it look like your own. There are many advantages compared to developing your own new product from the ground up. GoFax provides a complete white-label cloud fax solution, allowing you to get a complete copy of the GoFax platform with unlimited accounts under…
You’ve probably had this happen before. Someone’s about to send an important email to you with sensitive information attached. They’re on the phone, double checking your email address with you; they spell it out and you confirm it’s correct (at least you hope; did they say “d for dog” or “c for cog”?), then they…
Ever thought about using fax marketing to reach your target audience? Believe it or not, fax marketing can greatly benefit the reach of your brand without the high costs. It’s an effective and direct way to promote and raise brand awareness for your product or service with your target audience. Think of it this way, fax…
Do fax machines work on nbn™? Some things to consider if you want to keep your fax services running with the roll-out of the national broadband network (nbn™) across Australia. Fax services are based on legacy copper technology which transmits fax via the traditional telephone exchange—after nbn™ is transitioned over in your area the traditional…
As we prepare for the holiday season, we would like to thank you for your valued partnership throughout 2018 and wish you a successful, safe and rewarding New Year. Throughout 2018, the GoLogic Group has continued to build system reliability, redundancy and enhance security, continuously striving to deliver peace of mind across our online faxing and…
There’s no doubt that customer reviews are vital to the success of any organisation, especially in an online world that shapes everything we do. 90% of customers say they read online reviews before they visit a business and 88% of customers trust online reviews as much as they would a personal recommendation. Great reviews all…
As part of an ongoing GoFax series the “Company Insider”, we will be finding out more about the the team at GoFax and their stories inside and out of the company. This episode we sit down with GoFax founder, Clint Betts to talk about the vision behind building GoFax, as well as his mission for building…
With the help of feedback we’ve received from our amazing customers, our team have been hard at work researching and creating powerful new updates for the GoFax platform for both Fax and SMS. Check out the full list of new features that are available to you now on GoFax below: Address Book (Beta version) – Save…
What would a fax machine say if it could talk? Start sending faxes online! It’s the new era of fax. No need to dust off the fax machine in the far back corner of the office or go searching for the nearest faxing service every time you want to send a fax. Faxes these days…
What’s a conversation with a customer without giving them an opportunity to respond? Engage in a meaningful conversation with your customers by embracing the power of 2 Way SMS with GoFax. 2 Way SMS allows you to not only send messages out to your customers but also receive responses. It’s a powerful way to communicate…
Problem: A major healthcare client specialising in radiology services required an SMS reminder and confirmation service for appointments in order to improve customer attendance and engagement. Their current practise management software solution at the time was unable to deliver personalised messages to patients via API or other integrated options with GoFax. With an estimated thousands…
Ever wondered what life would look like if things were 25% clearer? ….Maybe not? Never fear, we have the technology! The high resolution fax option using GoFax allows you to send your faxes at 200 x 200 DPI compared to a standard resolution fax of 150 x 200 DPI. You might be wondering, what the…